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Privacy Policy

Last updated: April 2025

1. About This Policy

DeeMedia (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This policy explains how we collect, use, store, and disclose personal information collected through our website deemedia.au and in the course of providing our services.

2. Information We Collect

We may collect the following personal information when you use our website or contact us:

  • Name
  • Business name and type
  • Email address
  • Phone number
  • Information about your marketing budget or business goals
  • Technical data such as your IP address, browser type, and pages visited (via analytics tools)

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide quotes
  • Deliver the services you have engaged us for
  • Communicate with you about your account or campaigns
  • Send service-related updates (not marketing, unless you consent)
  • Improve our website and services through anonymised analytics

4. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may disclose information to trusted service providers who assist us in operating our business, subject to confidentiality agreements. These may include:

  • Email and CRM tools (e.g. for sending you information about your enquiry)
  • Analytics providers (e.g. Google Analytics — data is anonymised where possible)
  • Google LLC, in connection with running Google Ads campaigns on your behalf

We may also disclose information where required by law or to protect our legal rights.

5. Google Analytics

Our website may use Google Analytics to understand how visitors interact with our site. Google Analytics collects data such as pages visited, time on site, and referral sources. This data is aggregated and does not personally identify you. You can opt out via the Google Analytics Opt-out Browser Add-on.

6. Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Data may be stored on secure servers in Australia or overseas (including the United States, where some of our software providers are located).

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Withdraw consent at any time where processing is based on consent

8. Contact Us

For any privacy-related questions, requests, or complaints, please contact us at:

DeeMedia

Email: hello@deemedia.au

Website: deemedia.au

Australia

If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

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